Master SAP Sales Cloud Version 2 Configuration, Sales Automation, Lead & Opportunity Management, AI-Powered Selling, Mobile Sales, Microsoft Teams Integration, and Enterprise Sales Operations.
English
Last updated
Sat, 24-Oct-2026
Implementing SAP Sales Cloud Version 2 is a comprehensive professional training program designed for Sales Consultants, SAP CX Consultants, CRM Administrators, Sales Managers, Sales Representatives, SAP Functional Consultants, Solution Architects, and SAP certification candidates.
This learning journey provides complete coverage of SAP Sales Cloud Version 2, including sales automation, lead and opportunity management, quotes, sales orders, visits, forecasting, pipeline management, artificial intelligence, machine learning, Microsoft Teams integration, Relationship Intelligence, mobile sales, and enterprise sales process configuration.
Through practical demonstrations and real-world implementation scenarios, learners will gain the skills required to implement, configure, customize, and administer SAP Sales Cloud Version 2 for modern digital sales organizations.
SAP Sales Cloud Version 2 is SAP's next-generation intelligent CRM solution that enables organizations to streamline sales operations, improve customer engagement, automate sales activities, and leverage artificial intelligence to increase sales productivity.
This course covers both business-user and administrator perspectives. Learners will explore daily workflows for sales representatives and sales managers, Guided Selling, Task Management, Visit Management, forecasting, AI-powered recommendations, Microsoft Teams integration, Relationship Intelligence, mobile sales, and complete administrative configuration of sales processes, leads, opportunities, quotes, sales orders, workflows, AI capabilities, collaboration tools, and mobile applications.
By the end of this course, learners will be able to implement and manage enterprise sales processes using SAP Sales Cloud Version 2 while preparing for SAP certification.
This course aligns with the SAP Learning Journey Implementing SAP Sales Cloud Version 2 and prepares learners for SAP Sales Cloud Version 2 implementation topics including sales processes, AI capabilities, collaboration tools, workflow configuration, Microsoft Teams integration, Relationship Intelligence, and mobile application administration.
This module introduces SAP Sales Cloud Version 2 and its core capabilities. Learners will understand the user interface, navigation, daily activities of sales representatives and sales managers, machine learning, generative AI, Microsoft Teams integration, Relationship Intelligence, and the mobile application.
By completing this module, learners will gain the knowledge required to efficiently use SAP Sales Cloud Version 2 for modern sales operations and customer engagement.
This unit introduces SAP Sales Cloud Version 2, its user interface, navigation, key business capabilities, and the overall architecture of SAP's intelligent CRM platform. Learners will understand how the solution supports modern sales organizations through intelligent automation and customer engagement.
This unit focuses on the daily responsibilities of sales representatives, including Guided Selling, Task Management, customer visits, lead follow-up, opportunity management, and sales execution activities that improve productivity and customer engagement.
This unit introduces the daily workflow of sales managers, including pipeline management, KPI monitoring, forecasting, sales performance analysis, and team performance evaluation to support strategic sales decisions.
This unit introduces Machine Learning and Generative AI capabilities available in SAP Sales Cloud Version 2. Learners will explore intelligent recommendations, AI-assisted selling, CX AI Toolkit, AI Agents, and productivity-enhancing features.
This unit explains how SAP Sales Cloud integrates with Microsoft Teams and Relationship Intelligence to improve collaboration, customer communication, relationship tracking, and sales productivity across distributed teams.
This unit introduces the SAP Sales Cloud Version 2 mobile application, enabling sales professionals to manage customers, opportunities, appointments, visits, and sales activities while working remotely.
This module focuses on configuring SAP Sales Cloud Version 2 to support enterprise sales processes. Learners will explore administrator workflows, sales object configuration, workflow automation, AI configuration, communication features, collaboration tools, and mobile application administration.
By completing this module, learners will gain the practical skills required to configure and administer SAP Sales Cloud Version 2 for enterprise CRM implementations.
This unit introduces the responsibilities of SAP Sales Cloud administrators, including system administration, configuration management, user administration, sales process maintenance, and operational monitoring.
This unit explains how administrators configure the core sales objects within SAP Sales Cloud Version 2, enabling organizations to streamline the complete sales lifecycle from lead generation to sales order processing.
This unit focuses on configuring enterprise sales workflows, approval processes, operational automation, and business rules that support efficient sales execution across the organization.
This unit introduces the administrative configuration of Machine Learning, AI-powered recommendations, Generative AI capabilities, and intelligent sales features within SAP Sales Cloud Version 2.
This unit explains how to configure collaboration capabilities, including Microsoft Teams integration and Relationship Intelligence, to improve communication and customer engagement across sales teams.
This unit focuses on configuring the SAP Sales Cloud Version 2 mobile application, enabling secure mobile access, offline capabilities, synchronization, and mobile sales productivity for enterprise users.
Throughout this course, learners will complete practical exercises using SAP Sales Cloud Version 2 to gain real-world experience in configuring, administering, and optimizing enterprise sales processes.
Participants will perform the following exercises:
In this capstone project, learners will implement a complete SAP Sales Cloud Version 2 solution for a fictional enterprise. The project simulates a real-world CRM implementation covering lead management, opportunity tracking, quotations, sales automation, forecasting, AI-powered selling, collaboration, mobile sales, and analytics.
Participants will configure the platform from both the sales representative and administrator perspectives while implementing enterprise best practices.
Configure and implement:
Implement:
Configure:
Implement:
Upon successful completion of this project, learners will be able to:
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